Can Shippers Ever Catch Up to Online Retail?

In the final few days before Christmas, there’s an increasingly common scene in neighborhoods around the U.S.: Delivery trucks as far as the eye can see. But in some towns, shipping companies have found themselves stretched thin by a massive number of holiday orders, forcing them to have their drivers make drop-offs using rented trucks. In one Kentucky county, the police got so many calls from concerned residents that they took to Facebook to reassure the public that these were in fact UPS employees, not criminals working out of U-Hauls.