“What’s measured, improves.”
So said management legend and author Peter F. Drucker about the value of using metrics to define specific objectives within an organization.
Drucker is no longer with us; if he were, he might want to have a few words with Republican Governor Sam Brownback of Kansas. Brownback, despite promising to measure the results of a “real life experiment” in cutting taxes, has decided to cancel a quarterly report on the status of the state’s economy.
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