“New data,” writes Christopher Mims of The Wall Street Journal, “suggests that the secret of the success of the Amazons, Googles and Facebooks of the world — not to mention the Walmarts, CVSes and UPSes before them — is how much they invest in their own technology.” This new analysis from James Bessen of Boston University shows a big productivity divergence between the top 5 percent of manufacturing and service firms and everyone else. And it tends to reinforce the thesis Michael Mandel and I have offered that the “information gap” is key to the productivity slowdown.
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