Businesses That Don't Study Customers Have Unhappy Ones

Some Mexican restaurants offer “Taco Tuesday” specials in order to encourage people to eat out on what is usually one of the slowest days for restaurants. These restaurants do not have “Fajita Fridays” because they do not need to offer incentives for people to eat out on Friday. Restaurants and other business determine when to offer discounts and other incentives to attract customers by studying their customers' patterns of behavior.  

 

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