Tirzah Duren is the Director of Tech Policy with the American Consumer Institute, a nonprofit education and research organization. For more information about the Institute, visit us on www.TheAmericanConsumer.Org or follow us on Twitter @ConsumerPal.
Nostalgia has a way of distorting reality. Many Americans look back fondly on an era when small-town main streets thrived, and business owners knew customers by name. In...